Casa Kaoba Hotel & Suites Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, Playa del Carmen, Mexico, 77710

Casa Kaoba Hotel & Suites, a 5-star sanctuary in South Riviera Maya, offers a garden, private parking, terrace, and restaurant with continental breakfast service. This charming property features tranquil pools, a hot tub, concierge service, and a tour desk.

Modern Room Amenities

The thirty-nine rooms at Casa Kaoba Hotel & Suites include flat-screen TVs with cable channels, air conditioning, and private bathrooms with showers and complimentary toiletries. Selected accommodations feature balconies, patios, and fully equipped kitchenettes.

Breakfast Service

Hotel Casa Kaoba serves continental breakfast with daily menu options.

Facilities and Activities

A hot tub and car rental service are available for guests. The property sits near Playacar Golf Club (1 miles), Cenote Calavera (1 miles), and Xplor Park (1.5 miles).

Transport Connections

Casa Kaoba Hotel & Suites is 6 miles from Playa del Carmen Airport, 13 miles from Cozumel International Airport, and 4.5 miles from ADO International Bus Station.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

270 sq. feet

Bed options:

1 Double bed

Shower

Air conditioning

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Double Room

Max:

4 persons

370 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Balcony

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Standard Suite

Max:

5 persons

970 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

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Getting around

Available transportation options

City Center

Playa del Carmen 2.5 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 4.0 mi

Cancun (CUN) 38.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Off-site parking lot

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities

Children

Children's menu
Children's pool

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Jacuzzi
Shallow end

Room features

Air conditioning
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, Playa del Carmen, Mexico, 77710

Map view

Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

1.9 mi

Amusement Park

Xplor Park

1.3 mi

Cave

Rio Secreto

2.0 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

4600 ft

Carretera 109

Cenote Calavera

2.6 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.1 mi

Mahi Golf Course

5000 ft

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.6 mi

Hwy 307 Km 287

Alltournative

1.0 mi

Parks

Xenses

1.8 mi

Piste Cyclable sur Paseo Xaman-Ha

1.1 mi

152 Calle Quinta Avenida

Quinta Avenida

2.8 mi

Mall

City Club

1.2 mi

Parks

Xel-Ha Park

1.5 mi

Amusement Park

Xplor

1.3 mi

Mall

Starbucks

1.3 mi

Xplor Theme Park

1.3 mi

Beach

Playacar Beach

1.6 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.5 mi

Golf Course

Campo de Golf Playacar

1.5 mi

Cenote Santa Cruz

1.5 mi

Store

Centro Maya

2.6 mi

Iglesia Corpus christi

1.6 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.8 mi

Broadway Theatre

Teatro Tlachco

1.6 mi

Garden

Mariposario

1.6 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.0 mi

Calle Carretera Federal 109

Cenote Carwash

2.0 mi

Spa Center

Casa de Aves

1.7 mi

Km 285

Emotions Native Park

6.6 mi

Nearby

Km 285

Emotions Native Park

3600 ft

Restaurants

Restaurante Ceiba Negra

200 ft

Carr Fed Playa-Tulum Mza 329 Lote 9 Ejido

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily return

6.0/10

Guest rating

Rooms

7.2

Location

7.0

Service

8.2

Dining

5.8

Russ

United States of America, February 2025

6.6/10

I found Casa Kaoba Hotel & Suites to be a charming place overall, with a beautiful pool area and a cozy atmosphere. though I did encounter some maintenance issues in my room. The staff were genuinely kind and attentive, which made my stay more enjoyable. but the location is a bit distant from the main attractions, so transportation is necessary.

Rooms

6.0

The room had some issues, including mold in the bathroom and a leaking shower. there was also no fridge, which was inconvenient. However, the room size was decent.

Service

10.0

The staff were amazing and went above and beyond to assist with my needs. they even offered to help make taxi arrangements.

Location

7.0

It's located outside of the busy tourist areas, which made it quieter. but that also meant I needed to pay for taxis to get to the beach and downtown.

Dining

7.0

The meals offered were delicious, especially breakfast. but the dining area could be a bit small, and I wished the coffee was better.

Facilities

7.0

The facilities included a nice swimming pool and jacuzzi area. but there were some issues with Wi-Fi connectivity in my room.

James

United States of America, December 2024

6.8/10

I had a wonderful time at Casa Kaoba Hotel & Suites, enjoying the tranquility and spacious rooms. The pool area was simply lovely, though the breakfast options felt a bit repetitive. The staff was friendly and attentive, but I did experience some minor maintenance issues in the room. Overall, it was a good value for the price, and I'd recommend it for families and couples alike.

Rooms

7.0

The room was spacious and well-decorated, though I found the bed a bit short for my comfort. We had a kitchen, which was a plus for our stay.

Service

8.0

The staff was accommodating and handled requests promptly, though I encountered a few minor issues during my stay.

Location

8.0

The hotel is central and close enough to attractions. However, I recommend renting a car for convenience since it's not within walking distance of many locations.

Dining

7.0

Breakfast offered a good variety, but some dishes were repetitive. I enjoyed the fish filets and fresh fruits.

Facilities

8.0

The pools were great, and the jacuzzi area was a big bonus, though I had some connectivity issues with the Wi-Fi during my stay.

Thomas

United States of America, December 2024

5.6/10

My stay at Casa Kaoba Hotel & Suites was an experience of contrasts. While the staff were incredibly friendly and helpful, the overall condition of the facilities left much to be desired. The location, although convenient for nearby attractions, posed challenges without a car. Dining options were limited and could use significant improvements.

Rooms

6.0

My room was spacious and clean, though the atmosphere felt a bit plastic with a strong chemical smell. The lack of windows made it feel closed off. It was basic but acceptable for a night.

Service

7.0

The service was friendly, and I appreciated the helpfulness of the front desk staff. However, there were moments when I felt left hanging, especially during check-in.

Location

6.0

The hotel's location was just outside of town, which was fine for what I needed. It was about an 8-minute drive to the ferry terminal. but getting to the center of Playa del Carmen felt more cumbersome without a car.

Dining

5.0

The dining experience was one of my biggest disappointments. The breakfast options were limited and could have been warmer. I found it unreasonable to charge extra for basic items like ham and cheese in an omelet.

Facilities

6.0

Facilities offered amenities such as a pool area and room service, which were nice. However, some maintenance issues marred the experience. I struggled with water pressure and a sometimes unpleasant odor in the shower.

Josephine

United States of America, December 2024

6.0/10

My stay at Casa Kaoba Hotel & Suites was a mixed bag. The location is a little remote, which some might find inconvenient, but it offers a quiet oasis. The rooms were spacious and beautifully cleaned. However, the dining experience was subpar at times. Overall, a good option for families or those needing a pet-friendly place.

Rooms

10.0

The rooms were clean, spacious, and well-maintained. I appreciated the attention to detail, especially given how modern and cozy they felt. The master suite was perfect for my family.

Service

8.0

While the check-in process had some hiccups, the staff was generally helpful and respectful. I had a great interaction with the manager, Jorge, who went above and beyond at times.

Location

7.0

The hotel is a bit further from Playa del Carmen's main attractions. but it worked well for us as a base for trips and allowed for a retreat from the bustle. Getting a taxi was easy, with a station just minutes away.

Dining

5.0

The breakfast left much to be desired. There were limited options and the waitstaff weren't very accommodating when I needed something specific. It could definitely use improvement.

Facilities

9.0

Facilities like the pool and free parking were nice perks. I loved that it was pet-friendly, making it easier for my family to feel at home during our stay.

Jack

United States of America, November 2024

5.4/10

My stay at Casa Kaoba Hotel & Suites was a mixed bag. The pet-friendly policy and spacious accommodations were definitely highlights, but I ran into some issues with the kitchen's cleanliness and a few maintenance hitches. Overall, it’s a good spot if you need easy access to day trips around Playa del Carmen, but there's room for improvement.

Rooms

7.0

My room was spacious with a kitchen upstairs. but I noticed the kitchen utensils needed cleaning before I could use them. The shower had great hot water pressure, which I appreciated. Unfortunately, the accommodations did have a smell that seemed to come from the bathroom, which detracted from the experience.

Service

8.0

The staff was generally friendly and attentive. Whenever I had a request, they handled it promptly. However, I did find some staff members seemed a bit disinterested, which was a letdown.

Location

7.0

Casa Kaoba boasts a good location, being away from the hustle and bustle. It was perfect for visiting attractions like Xcaret. However, without a car, it’s a bit tough to get into town or back.

Dining

5.0

Breakfast options were somewhat limited and repetitive, which was a downside. The kitchen opened a bit late, making it challenging to grab an early meal. It would've been nice to have more variety.

Facilities

6.0

The large swimming pool was a nice feature, alongside the hot tubs. However, I found the Wi-Fi connection weak in my room, making it hard to stay connected.

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